Shipping policy
Shipping policy of ElleNovia
Below is the estimated delivery time for all our shipments:
● Once an order is placed, we require 1-3 working days to
order to be processed. During the week, this takes one working day, but if
you order on a Friday evening or on the weekend, it may take slightly longer.
● After processing, your order will be shipped, and the average delivery time
is 8-12 working days.
We aim to make the ordering and delivery process as user-friendly as possible
possible for our customers. However, should you have any questions or comments, please
please do not hesitate to contact our customer service team. Below is
explains how your order is processed and delivered.
Placing an order:
The ordering process at ElleNovia is simple. First, go to the product page,
add the desired product to your shopping basket by clicking the black ‘Add to
cart’ button. Check that you have selected the correct variants. If
everything is in order, proceed to checkout by clicking on ‘Proceed to checkout’. Enter
the correct address details on the information page and click ‘Proceed to
ship’. On the ‘Submit’ page, you can check the address details entered
check. Please note that each shipment is sent completely free of charge.
Click ‘Proceed to payment’ and select the desired payment method.
On ElleNovia, all payment options are SSL-encrypted, which guarantees a secure
payment environment. Pay by credit card (AMEX, Mastercard, Maestro,
Visa), bank transfer, EPS or direct payment. Click on ‘Complete order’ and
follow the instructions on the chosen payment page. In case of any problems, you can always
contact us.
Shipping costs:
We pay shipping costs for every order. All our products are shipped 100%
shipped for free, with no minimum order quantity.
Shipping your order:
Have you found the perfect look or accessory on our website? We strive
aim to process and ship your order as soon as possible. In order to maintain fair prices
fair prices, we collect parcels in large quantities and ship
them as soon as the minimum quantity is reached. We hope for your understanding and
cooperation to contribute to a better and healthier world.
We will do our best to ship your order as soon as possible. Please contact
contact us via email if you want to make sure your order is sent today
shipped today. Our service team will be happy to advise you on the right solution.